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This confirms
that A+Economy Lodging, Inc. t/a Allen Management / AplusLodging.com
has adopted the following privacy statement. This privacy
statement discloses the privacy practices for Apluslodging.com
and its affiliated sub-webs.
We
seek to build users’ trust and confidence in the Internet
by adopting fair information practices. Because we want to
demonstrate our commitment to your privacy, we have agreed
to disclose our information practices
- What
personally identifiable information of yours or third party
personally identification is collected from you through
the web site
- The
organization collecting the information
- How
the information is used
- With
whom the information may be shared
- What
choices are available to you regarding collection, use and
distribution of the information
- The
kind of security procedures that are in place to protect
the loss, misuse or alteration of information under A+Economy
Lodging, Inc. t/a Allen Management / AplusLodging.com control
- How
you can correct any inaccuracies in the information.
If
you feel that this company is not abiding by its posted privacy
policy, you should first contact Richard Phillips, Technical
Supervisor by mail at 544 Settlers Landing Road, Hampton VA
23669 or email to: rphillips@apluslodging.com
; fax at: 757-722-7349
or contact Michael L. Allen, President at 757-722-2804.
Information Collection and Use
AplusLodging.com is the sole owner of the information collected
on this site. We will not sell, share, or rent this information
to others in ways different from what is disclosed in this
statement. AplusLodging.com collects information from our
users at several different points on our website.
Registration
In order to use our E-Specials Service, a user must first
complete the registration form. During registration a user
is required to give their contact information (such as name
and email address). This information is used to contact the
user about the services on our site for which they have expressed
interest. It is optional for the user to provide demographic
information (such as income level and gender), but encouraged
so we can provide a more personalized experience on our site.
Order
We request information from the user on our booking form.
Here a user must provide contact information (like name and
address) and financial information (like credit card number,
expiration date). This information is used for billing purposes
and to fill customer’s bookings. If we have trouble processing
an order, this contact information is used to get in touch
with the user.
Cookies
A cookie is a piece of data stored on the user’s hard
drive containing information about the user. Usage of a cookie
is in no way linked to any personally identifiable information
while on our site. Once the user closes their browser, the
cookie simply terminates. For instance, by setting a cookie
on our site, the user would not have to log in a password
more than once, thereby saving time while on our site. If
a user rejects the cookie, they may still use our site. The
only drawback to this is that the user will be limited in
some areas of our site. For example, the user will not be
able to participate in any of our Sweepstakes, Contests or
monthly Drawings that take place. Cookies can also enable
us to track and target the interests of our users to enhance
the experience on our site.
Some
of our business partners use cookies on our site (for example,
advertisers). However, we have no access to or control over
these cookies.
Log
Files
We use IP addresses to analyze trends, administer the site,
track user’s movement, and gather broad demographic information
for aggregate use. IP addresses are not linked to personally
identifiable information.
Sharing
We will share aggregated demographic information with our
partners and advertisers. This is not linked to any personal
information that can identify any individual person.
We
use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services.
These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We
partner with others to provide specific services, like Choice
Hotels Internationa, www.choicehotels.com
; and Cendant International www.cendant.com
. When the user signs up for these services, we will share
names, or other contact information that is necessary for
the third party to provide these services.
These
parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware
that we AplusLodging.com are not responsible for the privacy
practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address.
Surveys
& Contests
From time-to-time our site requests information from users
via surveys or contests. Participation in these surveys or
contests is completely voluntary and the user therefore has
a choice whether or not to disclose this information. Information
requested may include contact information (such as name and
shipping address), and demographic information (such as zip
code, age level). Contact information will be used to notify
the winners and award prizes. Survey information will be used
for purposes of monitoring or improving the use and satisfaction
of this site.
Tell-A-Friend
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friend’s
name and email address. AplusLodging.com will automatically
send the friend a one-time email inviting them to visit the
site. AplusLodging.com stores this information for the sole
purpose of sending this one-time email. The friend may contact
AplusLodging.com at
to request the removal of this information from their database.
Security
This website takes every precaution to protect our users’
information. When users submit sensitive information via the
website, your information is protected both online and off-line.
When
our booking form asks users to enter sensitive information
(such as credit card number), that information is encrypted
and is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as
Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are just
‘surfing’.
While
we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information
off-line. All of our users’ information, not just the
sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform
a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every quarter, as well
as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy,
and what they can do to ensure our customers’ information
is protected.
If
you have any questions about the security at our website,
you can send an email to .
Supplementation
of Information
In order for this website to properly fulfill its obligation
to our customers, it is necessary for us to supplement the
information we receive with information from 3rd party sources.
For
example, to determine if our customers qualify for one of
our credit cards, we use their name and social security number
to request a credit report. Once we determine a user’s
credit-worthiness, this document is destroyed.
(or)
In
order for this website to enhance its ability to tailor the
site to an individual’s preference, we combine information
about the purchasing habits of users with similar information
from our partners, ChoiceHotels.com & Cendant.com, to
create a personalized user profile. When a user makes a purchase
from either of these two companies, the companies collect
and share that purchase information with us so we can tailor
the site to our users’ preferences.
Special
Offers
We send all new members a welcoming email to verify password
and username. Established members will occasionally receive
information on products, services, special deals, and a newsletter.
Out of respect for the privacy of our users we present the
option to not receive these types of communications. Please
see our choice and opt-out below.
Site
and Service Updates
We also send the user site and service announcement updates.
Members are not able to un-subscribe from service announcements,
which contain important information about the service. We
communicate with the user to provide requested services and
in regards to issues relating to their account via email or
phone.
Correction/Updating
Personal Information:
If a user’s personally identifiable information changes
(such as your zip code), or if a user no longer desires our
service, we will endeavor to provide a way to correct, update
or remove that user’s personal data provided to us. This
can usually be done by emailing our Customer Support
at
or faxing the corrections to Customer Support at 757-722-7349.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not directly
related to our site at the point where we ask for the information.
For example, our order form has an ‘opt-out’ mechanism
so users who buy a product from us, but don’t want any
marketing material, can keep their email address off of our
lists.
Notification
of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what
information we collect, how we use it, and under circumstances,
if any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated
at the time it was collected, we will notify users by way
of an email. Users will have a choice as to whether or not
we use their information in this different manner. We will
use information in accordance with the privacy policy under
which the information was collected.
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