This confirms that A+Economy Lodging, Inc. t/a
Allen Management / AplusLodging.com has adopted the following privacy statement. This
privacy statement discloses the privacy practices for Apluslodging.com
and its affiliated sub-webs.
We seek to build users’ trust and confidence in the
Internet by adopting fair information practices. Because we want to demonstrate our
commitment to your privacy, we have agreed to disclose our information practices:
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What personally identifiable
information of yours or third party personally identification is collected from you through
the web site
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The organization collecting
the information
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How the information is
used
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With whom the information
may be shared
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What choices are available
to you regarding collection, use and distribution of the information
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The kind of security
procedures that are in place to protect the loss, misuse or alteration of information under
A+Economy Lodging, Inc. t/a Allen Management / AplusLodging.com control
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How you can correct any
inaccuracies in the information.
If you feel that this company is not abiding by
its posted privacy policy, you should first contact our Guest Relations Manager, Denise
Keeton by mail at 544 Settlers Landing Road, Hampton VA 23669 or email to: sleepwell@apluslodging.com; fax at:
757-951-1355.
Information Collection and Use
AplusLodging.com is the sole owner of the information collected on this site. We will
not sell, share, or rent this information to others in ways different from what is disclosed in
this statement. AplusLodging.com collects information from our users at several different
points on our website.
Registration
In order to use our E-Specials Service, a user must first complete the registration form.
During registration a user is required to give their contact information (such as name and
email address). This information is used to contact the user about the services on our site
for which they have expressed interest. It is optional for the user to provide demographic
information (such as income level and gender), but encouraged so we can provide a more
personalized experience on our site.
Order
We request information from the user on our booking form. Here a user must provide
contact information (like name and address) and financial information (like credit card
number, expiration date). This information is used for billing purposes and to fill
customer’s bookings. If we have trouble processing an order, this contact
information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. Once the user closes their browser, the cookie
simply terminates. For instance, by setting a cookie on our site, the user would not have
to log in a password more than once, thereby saving time while on our site. If a user
rejects the cookie, they may still use our site. The only drawback to this is that the user
will be limited in some areas of our site. For example, the user will not be able to
participate in any of our Sweepstakes, Contests or monthly Drawings that take place.
Cookies can also enable us to track and target the interests of our users to enhance the
experience on our site. Some of our business partners use cookies on our site (for
example, advertisers). However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use. IP addresses are
not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and advertisers.
This is not linked to any personal information that can identify any individual person.
We use an outside
shipping company to ship orders, and a credit card processing company to bill users for
goods and services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with others to provide
specific services, like Choice Hotels International, and Wyndham Worldwide International.
When the user signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these services. These
parties are not allowed to use personally identifiable information except for the purpose of
providing these services.
Links
This web site contains links to other sites. Please be aware that we AplusLodging.com
are not responsible for the privacy practices of such other sites. We encourage our users
to be aware when they leave our site and to read the privacy statements of each and every
web site that collects personally identifiable information. This privacy statement applies
solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as
name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user therefore
has a choice whether or not to disclose this information. Information requested may
include contact information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask
them for the friend’s name and email address. AplusLodging.com will
automatically send the friend a one-time email inviting them to visit the site.
AplusLodging.com stores this information for the sole purpose of sending this one-time
email. The friend may contact AplusLodging.com at sleepwell@apluslodging.com to request
the removal of this information from their database.
Security
This website takes every precaution to protect our users’ information. When
users submit sensitive information via the website, your information is protected both
online and off-line. When our booking form asks users to enter sensitive information (such
as credit card number), that information is encrypted and is protected with the best
encryption software in the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you
are just ‘surfing’. While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative) are granted access
to personally identifiable information. Furthermore, ALL employees are kept up-to
-date on our security and privacy practices. Every quarter, as well as any time new
policies are added, our employees are notified and/or reminded about the importance we
place on privacy, and what they can do to ensure our customers’ information is
protected. If you have any questions about the security at our website, you
can send an email to sleepwell@apluslodging.com.
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers, it is necessary
for us to supplement the information we receive with information from 3rd party
sources. For example, to determine if our customers qualify for one of our credit
cards, we use their name and social security number to request a credit report. Once we
determine a user’s credit-worthiness, this document is destroyed. (or) In
order for this website to enhance its ability to tailor the site to an individual’s
preference, we combine information about the purchasing habits of users with similar
information from our partners, ChoiceHotels.com & WyndhamWorldwide.com, to
create a personalized user profile. When a user makes a purchase from either of these
two companies, the companies collect and share that purchase information with us so
we can tailor the site to our users’ preferences.
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services, special
deals, and a newsletter. Out of respect for the privacy of our users we present the option
to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able
to un-subscribe from service announcements, which contain important information about
the service. We communicate with the user to provide requested services and in regards
to issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as your zip code),
or if a user no longer desires our service, we will endeavor to provide a way to correct,
update or remove that user’s personal data provided to us. This can usually be
done by emailing our Customer Support at sleepwell@apluslodging.com. or faxing
the corrections to Guest Relations at 757-951-1355.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information
used for purposes not directly related to our site at the point where we ask for the
information. For example, our order form has an ‘opt-out’ mechanism so
users who buy a product from us, but don’t want any marketing material, can keep
their email address off of our lists.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage
so our users are always aware of what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated at the time it was collected,
we will notify users by way of an email. Users will have a choice as to whether or not we
use their information in this different manner. We will use information in accordance with
the privacy policy under which the information was collected.
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